Welcome to stationonenew.com. Here, we are committed to providing you with fast and reliable shipping services. Please read the following shipping terms carefully to understand our delivery process and policies.

Processing Time

Our orders are usually processed within 1-2 business days. Please note that processing time may be delayed due to large order volumes or special promotions.
Shipping Options

We offer a variety of shipping options including standard shipping, expedited shipping, and next-day shipping. You can choose the shipping method that best suits you during checkout.
Standard shipping usually takes 5-7 business days, expedited shipping takes 2-3 business days, and next-day shipping will arrive within 1 business day.
Shipping Area

We currently offer shipping services throughout the United States. For orders in remote areas, additional delivery time may be required.
We do not currently support international shipping. If there are any changes, we will notify you in a timely manner.
Shipping Fees

Shipping fees are based on order amount, weight, volume and shipping method. Orders over a certain amount can enjoy free standard shipping service. Please refer to our promotions page for specific preferential conditions.
Order Tracking

Once your order is processed, you will receive an email with a tracking number. You can use this tracking number to check the delivery status of your order at any time.
Delivery Delays

While we strive to ensure on-time delivery, delivery delays may occur due to weather, transportation disruptions or other force majeure. We are not responsible for such delays, but we will do our best to assist you in resolving the issue.
Damage and Loss

If the item you received is damaged or lost during transportation, please contact our customer service team immediately. We will investigate the issue and provide you with a suitable solution, including re-delivery or refund.
Address Changes

After the order is confirmed, address changes may cause delivery delays. Please make sure to fill in the correct delivery address before placing an order. If you need to change the address, please contact us as soon as possible and we will do our best to accommodate your needs.
If you have any questions or need assistance with delivery, please feel free to contact us at elenacantarero@stationonenew.com. We are committed to providing you with a great shopping and delivery experience.